Privacy Policy

Last updated: 2024-10-02

1. Introduction

Genotracker.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services").

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Information that identifies you personally, such as your name, email address, and any other information you voluntarily provide when creating an account or contacting us.

2.2 Genetic Data

Genetic information extracted from your uploaded genetic reports, specifically the RSIDs and genotypes of selected SNPs relevant to our Services.

2.3 Usage Data

Information automatically collected when you access the Services, including your IP address, browser type, operating system, and browsing behavior.

2.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience. For more details, please see our Cookies Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining the Services.
  • Processing and analyzing your genetic data to deliver personalized reports.
  • Improving and customizing user experience.
  • Communicating with you about updates, offers, and promotions.
  • Monitoring and analyzing usage and trends to improve the Services.
  • Complying with legal obligations and protecting our rights.

4. How We Share Your Information

We will not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, data analysis, and customer service.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure socket layer technology (SSL).

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You may opt out of receiving promotional communications from us.

To exercise any of these rights, please contact us at info@genotracker.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. Cookies and Similar Technologies

We use cookies and similar technologies to collect usage data and improve the Services. You can control the use of cookies at the individual browser level. Note that disabling cookies may affect the functionality of the Services.

11. Third-Party Services

We may use third-party services such as Google Analytics to collect and analyze usage data. These third parties have their own privacy policies addressing how they use such information.

12. Links to Other Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this Privacy Policy. Continued use of the Services after any such changes constitutes your acceptance of the new Privacy Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

McCulloch Wellness Sciences
121 Willowdale Ave
Toronto, ON M2N 6A3
Email: info@genotracker.com